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FAQs

Frequently Asked Questions

I never felt ashamed or judged. Now I feel confident and have a sense of pride… Nothing short of AMAZING, delightful to work with, and has an eye for detail.

Tonia – southlake

Call or text 817.480.4672

Payment is due in full at the end of each session. We accept payments in the form of Cash, Check, Zelle and Venmo.

We proudly call SW Arlington home and normally travel within 30 miles (which gives us the most hands-on time with your project). In addition to our local customers, we have many happy clients outside the 30-mile standard area. Don’t hesitate to tell us about your chaos no matter where you are, we are ready to help!

Typically, you will show us around your stressful areas and share expectations you have to utilize the space. We’ll ask questions and, once we prioritize the projects, we will jump right in. You are welcome to help, although most clients prefer to step away ~ it’s totally your choice. We will happily use new bins, but prefer to repurpose existing baskets and storage options. 

Absolutely no hidden fees.

We will use your bins, baskets, and boxes which are available to sort items. Please have on hand: trash bags and large boxes (or contractor-type trash bags) for purging and donating. We will re-use and re-purpose your existing containers for organization and storage, or we’ll incorporate a new look with fancy new baskets and bins ~ it’s up to you!

Please don’t feel guilty or embarrassed at all. This is a judgment-free zone! We’re here to help you feel better about your spaces and promise we’ve seen worse than your mess. No worries!

Typically we work for people just like you…busy professionals, families, empty-nesters, frequent travelers and retirees. We really enjoy the people behind the projects.

We are covered by a $25,000 Business Services Bond and $1,000,000 Liability Insurance policy. This protects both of us!

We offer gift certificates for any occasion! It’s an excellent Mother’s Day, Father’s Day, Baby Shower or Wedding Gift! The gift that gives peace of mind.

We get it! As John Lennon said, “Life happens while you are busy making plans.” That said, we appreciate at least 24 hour notice so that we can accommodate other clients in the event you have a change of plans.

Everyone’s health is of utmost importance. We will always have masks and gloves to wear at any time necessary. Safety and respect come first. We’ll provide the details on our guidelines and precautions when we schedule your project.